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Children and Family Information Service

The Children and Families Information Service provides free information, advice and guidance about a wide range of services, activities and entitlements for families with 0-19 year olds.

  • local childcare providers including brokerage service
  • free early years entitlement
  • support and advice groups
  • parent and toddler groups
  • activities for children and young people
  • services, a helpline, publications and websites
  • financial help
  • maternity and paternity rights and benefits
  • parental rights

The enquiry line is open 9am to 5pm Monday to Friday. When the office is closed you can leave a message on the answerphone and we will get back to you as soon as we can.

The service also provides:

  • a range of information leaflets and newsletters
  • audit and research statistics about provision for children in Cumbria
  • a telephone helpline for existing and potential early years providers
  • co-ordination for the Early Years census for Cumbria
  • the Children and Families Information Service Leaflet

Guidance for local authorities Childcare Act 2006 (PDF, 2mb)

Service leaflets and newsletters

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