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Early Help

Children, young people and their families can face problems, concerns or worries at any time and taking the right actions early, can help to stop these from escalating.

Here you will find information, support and advice on Early Help and services relating to Early Help.

If you have concerns about a child, or think a child has suffered significant harm or at risk of significant harm, please follow the procedure below:

  • contact Cumbria Safeguarding Hub, phone 0333 240 1727 or completesingle contact form
  • Alternatively please call the Police on 999/101, if you feel there is an immediate risk of harm

If your concerns are outside office hours

If you believe there is a risk of immediate danger call the Police 999  / 101

If you believe there is a safeguarding concern which requires a social work response out of hours call the Emergency Duty Team (EDT) on 0333 240 1727.

If the duty worker is already responding to a call, you can request a call back by leaving their details and a brief summary of your concern. During busy periods, calls will sometimes have to be prioritised according to needs and council thresholds.

The EDT is a small team of social workers who work shifts; this means that there are only one or two social workers on call to cover the entire county. We are therefore only able to respond to Emergency situations which cannot wait until the next working day. 


Key agencies in Cumbria have an ongoing campaign, to raise awareness of Child Sexual Exploitation (CSE), on Twitter. 

Follow the advice and information by searching #CSECumbria.

Child Sexual Exploitation can be found here

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