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Housing Proactive

Improves contact with higher needs residents including reporting on housing related issues. Helps providers focus their staff time and resource. 

Designed for Housing Associations and councils with their own housing stock.

Who to contact

Contact Name
Contact Position
07970 516163

Where to go

LA23 1BL

Other Details


Age Ranges
Referral Details

No net cost to provider or tenant is tenant is in receipt of housog benefit 

Other notes

Alertacall provide a powerful housing management system called Housing Proactive, which is a tried and tested service in operation at 35 housing providers across the UK.  Through a combination of ingenious technology and a specially trained team it increases housing related contact for residents living in social housing, by offering it on a proactive basis, 365 days a year. 


It gives housing providers reporting that can be used to better run their services and is well suited to properties in which there are residents with higher housing management needs, such as sheltered accommodation or other higher needs groups such as older people, learning disabled, people with physical or mental health challenges, and women’s refuges.


Individual residents are provided with specialised equipment (Landline Phone, Mobile Hub, or a Tablet) installed at their properties, to improve daily contact.  The equipment is also used to access to the repairs service of their respective Housing Provider.

Last updated: 13/03/2019
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