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A Careline alarm is perfect for anyone who could be vulnerable at home, including elderly people, disabled people, and those with health problems. Careline alarms are especially useful for people at risk of falling. Careline alarms help people live worry-free in their own homes whilst providing comfort and peace of mind for friends and loved ones.

Our Fall Detector Plan includes the Intelligent Fall Detector Pendant which offers additional protection by automatically generating a call for assistance if a fall is detected. This is incredibly helpful if the wearer is unable to push the help button. The Careline Yearly Plan is our most cost-effective tariff.

We also provide smoke detectors and key safes to work alongside the alarm system. 

To order please visit our website or call our customer service team on 0800 101 3333.

Who to contact

Contact Name
Stephanie Barker
Contact Position
Office Administrator

Where to go

11, Robberds Way, Bowthorpe Employment Area

Opening Times:

Between 8am - 7pm (Mon to Fri)
Between 10am - 4pm (Sat to Sun)

Our emergency Alarm Response Centre are available 24 hours. 

Other Details


Table of costs
Table of costs
AmountCost Type
Monthly plan: £13.89 Per month
Annual plan: £125.00 with 3 months FREE Per session
Fall Detector Yearly Plan: Intelligent Fall Detector Pendant £184.00 per year Per session
For new customers, there is a one-off additional payment of £40.00 which covers the setup and administration costs.


Referral Details

Anyone who needs a Careline alarm is eligible for one! Our users are often disabled, elderly, vulnerable or prone to falling but our alarms are suitable for anyone who needs a bit more support at home. We can set up the personal alarm service within 24 hours of receiving a customer order either online or over the phone.

Do you know someone who would benefit from a Careline alarm? You can refer anyone. Simply fill in our contact us page and we will get back to you as soon as we can.

Last updated: 26/04/2022
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